Alexis Bittar’s customer service.

If you ever wonder if Customer Service is dead, consider this.

Alexis Bittar — a jewelry boutique on Third Street in Los Angeles — has taught its salespeople to follow up with e-mails and/or written notes of gratitude.

My friend Karen Schmidt got this from her salesperson after she bought me a birthday bracelet.

She was so impressed, she sent it to me.

I was so impressed, I’m sending it to Gloria Gordon (who also loves the line).

One letter.

Three recipients.

Talk about “sticky”.

Now THAT is good customer service — times three.

http://west3rdstreet.com/alexis-bittar/