I love it when I write to a corporate chieftain and get a response. I let James Gold at Neiman Marcus know I appreciated the Fortuny bowl they sent us as a Christmas “thank you” gift — for being good customers… He wrote: “It was such a treat to read your beautiful letter. I shared…
My father Gary — a vigorous age 90 — faithfully jumps around in a YMCA exercise class three times a week. It’s a tight-knit group of cardiac patients (all of whom have had surgery or some heart-related issue). Naturally, everyone gets worried when one classmate goes missing. It’s been a healthy group, and they take…
We got to walk through the new Emerson College campus in Los Angeles last week. It was so magnificent that it brought Vin to tears… and I wrote the architect Thom Mayne, who’s world-famous for his break-through designs, of how the experience moved at least one Emerson alum. Please Share
I woke up the other morning 40 minutes before I was supposed to be in the dentist’s chair. The flu was back and I (a) didn’t want to expose my hygienist; and (b) didn’t have the energy to get to the office. I’m someone who LOVES the dentist so I was actually very sad to…
At The Grove, Gloria G., Gloria S., and I wanted a bite to eat before we shopped for Gloria G’s nephew Jeffrey’s birthday gift. We debated location. Gloria G. craved a barbeque beef sandwich but it was so balmy, I worried about finding a table in the crowded Farmers’ Market, — and I secretly worried…
http://www.yelp.com/biz/creations-los-angeles-3 I was so busy yesterday that when I finally got to the nail salon — I realized for the first time I had a huge splinter on my left thumb. Since I’m not a woodworker and the only wood-based product I work with is paper — I’m not sure where the splinter originated, but…
http://www.renaissanceprovidenceri.com/ I go to Providence, Rhode Island at least three times a year. On a few occasions, I’ve been ‘in residence’ for two weeks, between meetings and helping my daughter move in or out of her dorm. I like to make friends with management & staff at the hotel, because it makes the place seem…
Neiman Marcus prides itself on customer service. So when they sent us a beautiful Fortuny bowl — as a “thank you for shopping here”, I was properly “bowled over”. I kept Jim Gold’s note for a while, then decided, why not? He would appreciate a note as much as anybody. I caught a few typos…
I send Christmas checks to people who help me throughout the year, like Wil from Absolut Pool & Spa. He’s nursed an ailing, elderly pool for me for more than a decade now, and every time we call him I hold my breath that the patient needs life support. But each time Wil comes through…
http:/www.alexisbittar.com/ We trekked down to Venice to meet jeweler ALEXIS BITTAR. He was kind, thoughtful, and humble — despite his huge success as one of the hottest new jewelry designers of this decade. I tracked down his address and am mailing this “TY” to him today. Please Share
