Working hard for the money at Equinox.

It’s not easy getting someone to work out.  Especially when you’ve (a) got to entice them to show up;  (b) talk them into a new system; and (c) be gentle. I appreciated Chad the Pilates trainer’s approach, although his required fee structure was a lot to swallow… and I didn’t want to create a false…

Sardines, not the chocolate kind, and Eddy = Happy Birthday.

Eddy Kerkhoffs, the proud owner of Il Piccolino, makes Beverly Hills matrons and European patrons feel at home in his small, natural air-conditioned place that’s been part of the community for over 20 years. When we decided to take our friends Chuck & Ava there for dinner, for Chuck’s birthday, we remembered the huge sardines…

World of excellence, Disney-style.

Truth be told, I’ve never been a theme-park girl.  Maybe I’m too much of a realist and can’t suspend disbelief.  I wish I had more childlike wonder, but it’s too probably too late to believe.  On the other hand, my late sister Kitty loved Disneyland, and would have gotten the Annual Pass if she had…

When a Disney property does it right…

…I’m the first to admit it.  I’m not a Mickey fan, usually, but when “America’s Funniest Videos” tapes on the property of the newest Disney resort, and the exercise teacher’s great, I want to make sure Nita gets proper attention. I ask for the name of the General Manager, and when I get back to…

Chefs a La Carte…party planners extraordinaire.

Marguerite plans the parties, Carin is the chef, Stevan is the lead waiter, and Sandy is our bartender. Sometimes we have Piper as a waitress, depending on her schedule.  It’s the “A team”, and when they’re in charge, I can relax.  A ritual I’ve started is — I write everyone a personal note and enclose…

Six broken ribs and a clogged sewer system.

The sewer system was clogged beyond what anyone could fix and Fred, the owner of the plumbing company, wasn’t thrilled when we asked him to come out for the emergency.  He didn’t have anyone else available, though, and he showed up to help.  What we didn’t realize was — he had six broken ribs.  Despite…

Going the extra mile for a driver who was fired.

I’m just as quick to fire off a note of complaint as a note of praise.  When I learned our favorite limo driver Jackie had been ‘let go’ in Boston, I sent a complaint to the owner of the limo company.  I never heard back — which gave me pause about how well-run (or not)…

“Six broken ribs” letter gets framed.

My letter to Fred the plumber (who came to fix a massively clogged sewer system despite having just broken six ribs) meant so much to him he had it framed. This is a what he said to my friend Gregory, my property manager and decorator, about my note. Please Share