Avoiding conflict.

I’m never sure what happens in the world of commission. Salespeople jump out from all corners of retail establishments, and I don’t want one to get mad at another … although I don’t think it’s as cut-throat as I imagine. * I got an announcement from Michele, whom I used to work with at Saks…

A tale of two cities.

It it truly a “tale of two cities”, as the library card says. On the night of Matt and Teylor’s wedding in North Carolina, I will be in Michigan, being honored at a leadership conference. When Matt + Teylor’s invitation came, it took me a minute to think, “Wait, isn’t there something then?” I didn’t…

Outgoing mail…

The first thing I do when I get home from a trip is check the mail. I also send out whatever small gifts I’ve picked up — and start my distribution/packaging unit. By ten o’clock last night, I’d gotten a fair number of letters & envelopes, clippings & ‘thinking of you’ notes out. The black…

Embrace vulnerability to live a fulfilled life.

From a book I bought, “HOW TO DELIVER A TED TALK: Secrets of the World’s Most Inspiring Presentations.” by Jeremey Donovan. Brene Brown, professor at the University of Houston College of Social Work, had a powerful conclusion for her TED talk. “This is what I have found: to let ourselves be seen, deeply seden, vulnerably…

Inventory.

OK, so maybe I’m easy. Not that way. In my likes. People who know me — have figured out anything that screams “Thank You”, office supplies, Post Office — makes me happy. Karen, my college roommate from UC Santa Cruz days, knows. She’s always on the look-out for engraved cards with typewriters.  And since she…

Alexis Bittar’s customer service.

If you ever wonder if Customer Service is dead, consider this. Alexis Bittar — a jewelry boutique on Third Street in Los Angeles — has taught its salespeople to follow up with e-mails and/or written notes of gratitude. My friend Karen Schmidt got this from her salesperson after she bought me a birthday bracelet. She…

Cafe Mozza and a typewriter bag.

We had lunch this afternoon at Cafe Mozza, a popular pizza/burratta restaurant by chef Nancy Silverton. To keep with the “Nancy” theme, we met two junior high school friends — Nancy Jamison Paul and Gregory McAllester.  Nancy’s son Alec is a talented young filmmaker who’s got a few irons in the fire, and we’ve all…

Buying a book from its cover.

I bought a book from its cover tonight. I was hanging around, waiting to have my friend Linda sign her new book, “Tears & Tequila”. “THE OTHER TYPIST” jumped out. I remembered my cousin Lauren had told me about it. Don’t remember what the story is, but the back paragraph was enough for me: “Confessions…

A poster from afar.

I try to support artists where ever I go … and especially those who have links to Rhode Island School of Design. A few years ago I was introduced to the Cade Tompkins Gallery in Providence, R.I. Cade still sends me posters & updates of shows… I want to let them know I appreciate the…

Albondigas soup and dental hygiene.

It’s hard to have a meaty conversation when you’ve got your mouth wide open, but Veronica (my dental hygienist) and I manage to communicate despite the obstacles. She told me about a wonderful “Albondigas Soup” recipe she’d found in a Latina magazine, and I shared how I love making soups, too. We both admitted we’re…