Thanks from the bottom of the invoice.
We get our furniture and drapes cleaned and “fiber-sealed” once a year…
I wrote a note to Brent, our service advisor, to thank him — we’ve worked together for ten years… and he’s about to go to a new job.
He sent me the last invoice — and told me, ‘Be sure to look at the bottom.”
I love that he’s found a new place to write his personal notes.
When I complimented him, he said, “I had them add a space especially on the invoices so I could do that.”
I think it’s a wonderful innovation. It certainly makes it worth reading through the entire bid!