Thanks from the bottom of the invoice.

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We get our furniture and drapes cleaned and “fiber-sealed” once a year…

I wrote a note to Brent, our service advisor, to thank him — we’ve worked together for ten years… and he’s about to go to a new job.

He sent me the last invoice — and told me, ‘Be sure to look at the bottom.”

I love that he’s found a new place to write his personal notes.

When I complimented him, he said, “I had them add a space especially on the invoices so I could do that.”

I think it’s a wonderful innovation.  It certainly makes it worth reading through the entire bid!






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