How can a simple thank-you letter create lasting influence?

In this episode of Daily Influence, host Gregg-Brooke Koleno speaks with Erica Gerard Di Bona, author of A Letter Is Better: The Art of Thank You, fundraising consultant, speaker, and advocate for intentional gratitude. Erica explains how handwritten or typed thank-you letters can strengthen personal and professional relationships, build trust, distinguish job candidates and business leaders, and make people feel genuinely seen and valued.

She also shares the childhood experience that helped her discover the power of written communication and why she now sends more than 1,000 letters each year. Listeners will learn Erica’s practical “Me, You, Us” framework for writing a meaningful thank-you note, how to overcome procrastination and concerns about handwriting, and why authentic appreciation must be specific rather than generic.

The conversation also explores how gratitude benefits the person expressing it by creating a positive mindset and providing a tangible way to counter negativity with meaningful action. In this episode:

• How intentional gratitude creates stronger relationships and lasting influence

• The “Me, You, Us” method for writing an effective thank-you letter

• Why appreciation can improve trust, credibility, fundraising, hiring, and client relationships

• How to make gratitude personal, genuine, and memorable

• Why small expressions of appreciation can create a significant ripple effect